2

Strong Claims
Payout Record

Many people worry that if they make a claim, their insurer won’t pay out which is why it’s so important to share our strong claims payout record. We also have over 200 years experience in protecting customers which means your clients can depend on our experience and expertise.


Last year alone for our Critical Illness Cover, we:

  • Paid 93% of claims
  • Paid out a total of over £75 million in claims
  • Helped over 1,760 people and their families when they needed it most

Source: Scottish Widows claims statistics 2017.

Dedicated claims handling team


We know that making a claim can come at a difficult and emotional time. This is why we believe it’s important for anyone making a critical illness claim to have a Claims Assessor who will stay with them throughout the process. We have one of the largest claims teams in the industry with a wide range of specialist knowledge which allows us to make this happen.

Paying claims and protecting customers


It’s our business to pay claims. Our proven pay out record and experience in protecting customers can reassure your clients of the value of our Critical Illness Cover. For a more in-depth view of our claims statistics download our Claims Summary PDF


Download the statistics

Sign up to our Financial Adviser email newsletter to keep up to date with industry news and insight

Register

This site is intended for UK authorised & regulated financial advisers only. It is not intended for onward transmission to retail customers & should not be relied upon by any other person. If you are not an adviser please return to our consumer site.

Important Information about Scottish Widows | Read about how we use cookies

Information within this site is intended for UK authorised and regulated financial advisers only. It is not intended for onward transmission to retail customers and should not be relied upon by any other person. If you are not an adviser please return to our consumer site.

Scottish Widows is not responsible for the content of third party websites. Separate terms apply to the use of third party websites and Scottish Widows does not warrant the accuracy, reliability, availability or otherwise of these sites.

By using this site you agree to our terms & conditions of use. Please read our copyright, companies, legal and privacy information. We may record and monitor calls to help us improve our service.

Scottish Widows Limited. Registered in England and Wales No. 3196171. Registered office in the United Kingdom at 25 Gresham Street, London EC2V 7HN. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number 181655.

Scottish Widows Unit Trust Managers Limited. Registered in England and Wales No. 1629925. Registered Office in the United Kingdom at Charlton Place, Andover, Hampshire SP10 1RE. Tel: 0345 300 2244. Authorised and regulated by the Financial Conduct Authority. Financial Services Register number 122129.

HBOS Investment Fund Managers Limited, registered in England number 941082. Registered office in the United Kingdom at Trinity Road, Halifax, West Yorkshire HX1 2RG. Authorised and regulated by the Financial Conduct Authority. Financial Services Register number 119223.

Halifax Financial Services is a trading name of Scottish Widows Limited. Scottish Widows Limited is registered in England and Wales No. 3196171. Registered office in the United Kingdom at 25 Gresham Street, London EC2V 7HN. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number 181655.

Scottish Widows Bank plc, registered in Scotland no. 154554. Registered office in the United Kingdom at PO Box 12757, 67 Morrison Street, Edinburgh EH3 8YJ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number 201601.

-->